Nicole McGowanREALTOR®, MRP, SRS
A True Listing Story

The Gas Smell in the Garage

What Selling a Vacant House Really Takes

Fort Walton Beach
  • Niceville
  • Navarre
  • Crestview
  • Shalimar
  • Mary Esther
  • Destin
  • Freeport

I was getting a vacant home ready to list when I noticed it: a faint smell of gas in the garage. My seller lives out of state, so nobody else was there to notice. Here's what happened next, and why it matters who's looking after your home when you can't be there.

A real listing storyA free fixWhy being there matters
What Happened

One Afternoon, Five Photos

Tap a number, or let the story play.

Open garage of a vacant listing being prepared for sale, with the gas water heater in the back Gas water heater in the garage of a vacant listing Okaloosa Gas technician working on the gas meter and piping beside the house Old gas meter and piping removed by Okaloosa Gas after finding a small leak New gas meter and freshly painted piping installed by Okaloosa Gas The garage
The smell

A Faint Smell in the Garage

The home was empty, and I was getting it ready for the market. Its water heater, furnace and fireplace all run on natural gas. After the garage door had been closed for a while, I could smell a little gas in the garage. Not in the house, just the garage. It was faint, and easy to miss if you weren't paying attention.

The call

I Called Okaloosa Gas Right Away

I didn't wait, and I didn't guess. I called Okaloosa Gas, and they sent someone out. A lot of people don't realize they can call their gas company when they think they smell gas. That's exactly what they're there for.

The find

The Leak Was Outside

The water heater was less than a year old, so it wasn't the problem. The technician found a small leak outside, at the gas meter. The spot where the line passes from outside to inside wasn't sealed off the way it should be, so the gas traveled in along the water heater's line and collected in the garage.

The fix

Out With the Old Meter

He took out the old meter and its piping completely. You can see the rust and wear on the old parts, which is normal for equipment that has been outside in Florida weather for years.

The finish

New Meter, New Piping, No Bill

He installed a brand-new meter and new piping, all updated. Because Okaloosa Gas maintains the piping up to and including the meter, my seller didn't pay a thing. With the leak fixed, it may even help her gas bill. And her home goes on the market with a new meter buyers will see.

Okaloosa Gas service truck with new gas meters lined up on the curb
New meters, ready to go
Brand-new gas meter waiting on the lawn to be installed
Waiting its turn
New gas piping and regulator installed on the side of the house
New piping in place
Good to Know: If You Smell Gas

Okaloosa Gas says to stay calm, don't light anything, and don't turn lights or appliances on or off. From a safe spot, call them at 850-729-4700, 24 hours a day, seven days a week, or call 911.

Selling From Far Away

Why It Matters When No One Lives There

When you live somewhere else, your agent is your eyes, ears and nose at the house. Whether you moved away on PCS orders, inherited a home here, or just live somewhere else now, here are the questions out-of-state sellers ask me most.

Who checks on a vacant house while it's for sale?
Your listing agent should. I go to my listings myself, so I notice things like a smell, a drip or storm damage, and I call the right people right away.
Who do I call if I smell gas at my house in Fort Walton Beach?
Okaloosa Gas, at 850-729-4700, 24/7, or 911. Call from a safe spot outside, not from inside the house.
Who pays to fix a gas leak at the meter?
Okaloosa Gas maintains the piping up to and including the meter. Lines on the house side of the meter belong to the homeowner. My seller's leak was on their side, so there was no bill.
What happens if a storm hits while my house is for sale?
I check on the home after the storm and let you know how it looks. If something needs attention, I already know who to call.
Things I've Handled at ListingsSmall repairs, inspections and the gas company
Can my agent handle a small repair like wood rot before closing?
Yes. I've coordinated small wood rot repairs, meeting the handyman at the house so the fix is done right.
What if the buyer wants the HVAC system inspected?
I've had HVAC systems inspected for my sellers. I set it up, meet the technician and share what they found.
Does Okaloosa Gas fix the homeowner's gas lines too?
Not for free. They offer a Residential Piping Program, $4.95 a month, that helps cover repairs to your own lines. Leaks that already exist aren't covered.
Can I sell my house without flying back for repairs?
Often, yes. I meet the vendors, take photos and keep you updated, so you can make decisions from wherever you are.
Agent Tip From Nicole

When a home is vacant, little things can go unnoticed for weeks: a faint smell, a slow drip, a sprinkler that won't shut off. Whether your home is in Fort Walton Beach, Navarre or Crestview, someone should be walking through it regularly while it's for sale. When it's my listing, that someone is me.

Repairs During a Sale

I Meet the Vendor at the House

After the inspection, a buyer often asks for repairs. Here's how I get them done right, for a fair cost, without slowing down your closing. Tap each step.

The Repair Request Comes In

The buyer's inspection turns up a few items, and their agent sends a request. I go through it with you and help you decide what makes sense to fix, offer a credit for, or leave as is.

Closer to the finish line
Inspection reportYour decision

I Meet Them at the House

A lot of times, a vendor gets an access code and goes out alone, and the seller hears about the problem secondhand. I'd rather be there. I meet the contractor, handyman or technician at the house and talk with them, so I understand exactly what's wrong.

Closer to the finish line
Not a blind tripReal conversation

The Right Person, the Right Fix

That's not because anyone isn't honest. It's because when I'm standing there and I know a little about home repairs, I can ask the right questions and understand what it should take to fix it. That's how the work gets done right, for the lowest cost that makes sense.

Closer to the finish line
Done rightFair cost

Photos and Receipts

You get photos and an update from me, and the buyer's side gets the paperwork showing the work was finished. No guessing, and no flying in to check.

Closer to the finish line
Photos for youProof for the buyer

Closing Stays on Track

Repairs are one of the places a sale can stall. Having good relationships with local vendors, and showing up myself, keeps things moving toward the closing table.

Closer to the finish line
On scheduleSmooth closing
My Local Team

Who's on My Call List

Good relationships with local vendors are a big part of what keeps a sale moving. These are the people I can call when a house needs something.

The Gas Company

Okaloosa Gas, for anything that smells like gas or involves the meter.

The Electric Company & Electricians

For power questions, panels, outlets and anything on an inspection report.

Plumbers

Leaks, water heaters and drains.

HVAC & AC Companies

Service, inspections and repairs.

Handymen

Small fixes like wood rot, before or during a sale.

Sources: Okaloosa Gas: Your Home Gas Lines · Pipeline Safety Awareness · Residential Piping Program

The Takeaway

Someone Has to Be There

Selling a vacant house means trusting someone else to be at the house for you. A faint gas smell in a closed garage is easy to miss if nobody's paying attention. Being on top of things, knowing who to call and not handing the work off to someone else is how small problems stay small, and how your sale gets to the closing table smoothly. Here's how I help sellers around Fort Walton Beach.

Insider Tip

If your home has gas service and has been sitting empty, have someone walk through it with the doors closed for a while, then step back inside. Smells build up in closed spaces like a garage, and that's often when you'll notice them.

Thinking about selling a Fort Walton Beach home from out of state?Call or text me, and I'll walk you through how I'd take care of your home while it's for sale. Call 850-855-6899Text Me
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